Privacy Policy

Last updated: July 2026

Metro Locksmith (“we”, “us”, or “our”) operates the website metrolocksmithsc.com and provides mobile locksmith services in Columbia, SC and the surrounding Midlands. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

We only collect the information you choose to give us, plus limited technical data needed to run the site.

• Information you provide. When you submit our quote or contact form, we collect your name, phone number, email address, the service you are interested in, how you found us, and any message you write.
• Contact by phone or WhatsApp. If you call, text, or message us, we keep the details you share so we can respond and provide the service.
• Technical data. Like most websites, our host records standard log data such as your IP address, browser type, and the pages you visit, used only to keep the site secure and working.

How We Use Your Information

• To respond to your request and provide the locksmith service you asked about.
• To contact you about your quote, appointment, or follow-up.
• To keep records of the work performed and to improve our service.
• To maintain the security and proper operation of our website.

We do not sell, rent, or trade your personal information to anyone.

How Your Information Is Shared

We share your information only with service providers that help us operate — for example, our website host and the email service that delivers form submissions to us. These providers process data on our behalf and are not permitted to use it for their own purposes. We may also disclose information if required by law.

Data Retention

We keep your information only as long as needed to provide the service and to meet our legal or business record-keeping obligations, after which it is deleted or anonymised.

Your Choices & Rights

You can ask us to access, correct, or delete the personal information we hold about you at any time. To do so, contact us using the details below. You can also opt out of future messages by telling us you no longer wish to be contacted.

Cookies

Our website uses only the minimal cookies required for it to function. We do not use advertising or third-party tracking cookies on this site. If that ever changes, this policy will be updated and a notice shown.

Children’s Privacy

Our services are directed to adults. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent version.

Contact Us

If you have any questions about this Privacy Policy or your information, contact us:

• Phone: +1 (803) 414-2260
• Email: [email protected]
• Service area: Columbia, SC and surrounding areas